Online Bill Pay
Welcome to your new patient billing portal!
The PersonaPay patient billing portal for Baldwin Health provides a secure platform for managing your hospital bills, statements, receipts, and payment plans. To access PersonaPay, click the "Make a Payment/Access Portal" button below. Once logged in using your account number and patient date of birth, PersonaPay allows you to view, print and download statements and payment receipts.
For accounts with dates of service before 10/31/2026, the mySecureBill patient billing portal will remain accessible.
Manage Your Account
Pay for services on or before 10/30/2026
Make a Payment / Access Portal
Pay for services on or after 10/31/2026
Make a Payment / Access Portal
Pay by Phone
Call the secure automated telephone numbers below to pay by phone 24 hours a day:
- Pay for Dates of Service on or before 10/30/2026: 866-479-0999
- Pay for Dates of Service on or after 10/31/2026: 251-677-6739
Chat Online with the Patient Accounts Department
Live Chat With Us
Need assistance with your hospital bill? Click on the "Live Chat with Us" button above. Live customer service agents are available to assist you with your questions. After customer service hours, the button will change to "Send Us a Message," allowing you to email us your questions.
Need help paying your medical bills? Visit the Financial Assistance page or visit www.essconnection.com and they will help you find funding programs that can help.